The UK government asked the CAA to organise flights for Monarch customers overseas at the time of Monarch’s administration (0400 on Monday 2 October) and were due to travel back on or before 15 October 2017.

If your scheduled return is after this date, you will not have your flight rebooked unless your trip is ATOL protected.

ATOL protected customers

All ATOL protected customers who have booked directly with Monarch Holidays or First Aviation (trading as Monarch Airlines) to return to the UK on scheduled flights after this date are entitled to a repatriation flight. If you have not received details of this from us, please e-mail claims@caa.co.uk.



If you booked your flight as part of an ATOL protected trip with another travel company, you should contact them directly about your arrangements to return to the UK. They will be responsible for arranging a new flight or providing a refund for your booking. 

If you are not sure how to identify your travel company or whether you are ATOL protected, please see How do I know if I am ATOL protected.

Non ATOL protected passengers

If you are not ATOL protected and you are due to travel to the UK, you will need to make your own arrangements to return to the UK.  Contact details for airlines that operate services between the UK and Monarch destinations are shown below.  A number of airlines have offered rescue fares for Monarch passengers and these fares are highlighted below.

Customers returning to non UK destinations

The CAA will not be organising flights and you will need to make your own arrangements. Contact details for airlines that operate services between the UK and Monarch destinations are given below.  A number of airlines have offered rescue fares for Monarch passengers and such fares are highlighted below where offered.


Airlines that fly between the UK and Monarch destinations

Country Airport Alternative airlines
Croatia Dubrovnik

London Gatwick: British Airways

London Luton: Easyjet

London Stansted: Easyjet

Croatia Split

London Gatwick: Norwegian Air, Easyjet

London Luton: Easyjet

Croatia Zagreb

London Heathrow: Croatia Airlines, British Airways

Cyprus Larnaca

London Gatwick: Easyjet, Thomas Cook Airlines, British Airways

London Luton: Blue Air

London Heathrow: British Airways, Aegean Airlines

London Stansted: Jet2, Cobalt

Cyprus Paphos

London Gatwick: Easyjet, Thomas Cook

London Stansted: Ryanair

France Nice

London Heathrow: British Airways

London Stansted: Ryanair, Easyjet

London Gatwick: Easyjet, British Airways

Gibraltar Gibraltar

London Heathrow: British Airways

London Gatwick: Easyjet

Greece Heraklion / Irakleion

London Gatwick: Easyjet, British Airways, Thomas Cook Airlines

London Stansted: Jet2

Greece Preveza Lefkas

London Gatwick: Easyjet

Greece Rhodes

London Gatwick: Easyjet

London Heathrow: Austrian Airlines

Israel Tel Aviv

London Heathrow: British Airways

London Luton: Easyjet, Wizz Air

Italy Naples

London Gatwick: Easyjet, British Airways

London Luton: Easyjet

London Stansted: Easyjet, Ryanair

Italy Rome

London Gatwick: Easyjet, Vueling , British Airways

London Luton: Easyjet

London Heathrow: British Airways, Alitalia

London Stansted: Ryanair

Italy Venice  

London Gatwick: Easyjet, British Airways

London Stansted: Ryanair

Italy Verona

London Gatwick: Easyjet, British Airways

London Stansted: Ryanair

Portugal Faro

London Gatwick: Easyjet, British Airways

London Luton: Ryanair

London Stansted: Ryanair

Portugal Funchal

London Gatwick: Easyjet, British Airways

Portugal Lisbon

London Gatwick: Easyjet, TAP Portugal

London Heathrow: British Airways, TAP Portugal

London Luton: Easyjet

London Stansted: Ryanair

Portugal Porto

London Gatwick: Easyjet, TAP Portugal

London Luton: Easyjet

London Stansted: Ryanair

Spain: Balearic Islands Ibiza

London Heathrow: British Airways

London City: British Airways

London Gatwick: Easyjet

London Stansted: Easyjet, Ryanair, Jet2

Spain: Balearic Islands Menorca

London Gatwick: Easyjet

London Luton: Easyjet

Spain: Balearic Islands Palma de Mallorca

London Gatwick: Easyjet, Thomas Cook Airlines

London Heathrow: British Airways

London Luton: Easyjet

London Stansted: Ryanair, Easyjet

Spain: Canary Islands Fuerteventura

London Gatwick: Easyjet

London Stansted: Ryanair

Spain: Canary Islands Gran Canaria

London Gatwick: Easyjet, Norwegian Air International

London Stansted: Ryanair

Spain: Canary Islands Lanzarote

London Gatwick: Easyjet

London Stansted: Ryanair

Spain: Canary Islands Tenerife

London Gatwick: Easyjet, Norwegian Air International

London Stansted: Ryanair

Spain: Mainland Alicante

London Gatwick: British Airways, Easyjet, Ryanair, Norwegian Air International

London Luton: Easyjet

London Stansted: Ryanair, Jet2

Spain: Mainland Almeria

London Gatwick: Easyjet

London Stansted: Ryanair

Spain: Mainland Barcelona

London Gatwick: Easyjet, Norwegian Air International, Vueling, British Airways

London Heathrow: British Airways, Vueling

London Luton: Easyjet, Vueling

London Stanstead: Ryanair

Spain: Mainland Madrid

London Gatwick: Norwegian Air International, Easyjet

London Heathrow: British Airways, Iberia 

London Luton: Easyjet

London Stanstead: Ryanair

Spain: Mainland Malaga

London Gatwick: Easyjet, British Airways, Norwegian Air International

London Luton: Easyjet

London Stanstead: Ryanair, Easyjet, Jet2

Spain: Mainland Valencia

London Gatwick: Easyjet, British Airways

London Stansted: Ryanair

Sweden Stockholm  

London Gatwick: Norwegian Air International,

London Heathrow: British Airways, SAS

London Stanstead: Ryanair
Turkey Antalya

London Gatwick: Easyjet, Thomas Cook Airlines

London Stansted: Jet2

Turkey Dalaman

London Gatwick: Easyjet, British Airways, Pegasus Airlines, Thomas Cook Airlines

London Stansted: Jet2

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Airline contact details

Please click on the airline name to go to the airline's website

Airline website Contact numbers
Aegean Airlines Aegean Airlines contact centres
Alitalia

Special rescue fares can be accessed through the Alitalia call centre team in the UK by calling:

From UK only: (0)333 566 5544

From outside UK: 00 44 333 566 5544

Austrian Airlines +44 (0) 3701 242 625
Blue Air +44 (0) 207 0372 687 or
+44 (0) 129 3874 926
British Airways

British Airways is offering discounted fares for existing Monarch customers due to travel back to the UK before October 31, subject to availability. To make a reservation, please get in touch with the Customer Service team, quoting your Monarch booking reference

+44 (0) 344 493 0787

Cobalt

+44 (0) 330 808 0430 or +44 (0) 207 096 0548

Croatia Airlines Special rescue fares can be accessed through the Croatia Airlines call centre team on +44 (0) 208 563 0022
easyJet

+44 (0) 330 365 5000

easyJet is offering a rescue fare for existing Monarch customers who would like to travel back to the UK before October 31. These fares are not available online and are subject to availability. To make a reservation, please contact the customer service team on +44 (0) 330 365 5000. You will need to have your Monarch booking reference available. For flights back to the UK after 31 October please go to easyJet.com

The Portuguese Civil Aviation Authority (ANAC) has arranged for special fares for customers currently in the UK and who had valid Monarch tickets to return to Portugal. More information on how to access these fares is available on the ANAC website. Please note that this information is in Portuguese.

EL AL

Special rescue fares can be accessed through the El Al call centre team on +44 (0) 207 624 9708.

Flybe

Special rescue fares can be accessed via the Flybe website.

Iberia Iberia customer services
Jet 2 Jet 2 customer services
Norwegian Special fares can be accessed through the Norwegian website
Pegasus +44 (0) 333 300 3555
Ryanair +44 (0) 330 100 7838
SAS +44 (0) 207 660 6876
TAP Portugal +44 (0) 345 601 0932
Thomas Cook

+44 (0)173 322 4808

TUI +44 (0) 207 048 0143
Turkish Airlines Special rescue fares are available on certain routes which can be accessed  through Turkish Airlines sales offices
Vueling +44 (0) 905 078 1000
Wizz Air Special rescue fares are available on certain routes through the Wizz Air call centre on 0911 752 2257. Please note, this is a premium rate number
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